Frequently Asked Questions

Here are some of the most Frequently Asked Questions we receive about Multiple Image Resizer .NET

Can't find the answer to your question? Feel free to contact us, we are always ready to assist you with any questions you have in mind.

Multiple Image Resizer .NET - Screenshot
  • Q

    Is Multiple Image Resizer .NET Free?

  • A

    Multiple Image Resizer .NET is Free for personal and educational use

    If you are a business/commercial user then we do ask that you purchase a license from us. Please buy a commercial use license from our Store.

  • Q

    Which version of Multiple Image Resizer .NET should I use?

  • A

    You should always use the latest release of the software. This is always available from our download page.

  • Q

    How can I tell what version of Multiple Image Resizer I currently have installed?

  • A

    The version number can be found in the 'About' box of Multiple Image Resizer .NET. Open the 'About' box by selecting the 'About' menu option from the 'Help' menu.

  • Q

    What operating system do I need to run Multiple Image Resizer .NET?

  • A

    Multiple Image Resizer .NET v4.0.0.6 (and higher) is fully compatible with the following operating systems (32bit and 64bit):

    • Windows XP (Service Pack 3)
    • Windows Vista (Service Pack 1)
    • Windows 7
    • Windows 8 / 8.1
    • Windows Server 2003 (Service Pack 2)
    • Windows Server 2008 / 2008 R2 (not supported on Server Core Role)
    • Windows Server 2012 / 2012 R2 (not supported on Server Core Role)
  • Q

    Can I install the software on a Mac?

  • A

    Sorry but Multiple Image Resizer .NET is for use on Microsoft Windows based PC's only.

  • Q

    I cannot run Multiple Image Resizer .NET - I receive a .NET Framework Initialization Error - Help!

  • A

    If you receive the following message when you run Multiple Image Resizer .NET:

    Missing .NET 4 Screenshot

    The error is caused because Multiple Image Resizer .NET requires that you have the Microsoft .NET Framework v4.0 installed in order for the application to run. Please download and install the Microsoft .NET Framework v4.0 to solve the error. You can obtain the Microsoft .NET Framework from Microsoft's Web Site using the link below, or you can install it through Windows Update.

    Click here to get the Microsoft .NET Framework v4.0

  • Q

    When I'm using Multiple Image Resizer I receive an Unexpected Error - Help!

  • A

    If you're unlucky you may at some point receive an Unexpected Error whilst you are using Multiple Image Resizer .NET.

    We request that you report the error to us for investigation, this way we can stop the problem from occurring in future versions of the software.

    We recommend you restore the software back to it's default settings when you receive an Unexpected Error, to do this click the "Restore Default Settings" button on the Unexpected Error window, confirm that you would like to restore default settings and let the software close.

  • Q

    I'm trying to install the latest version of Multiple Image Resizer .NET but an older version is being installed?

  • A

    This can occur if you have previously installed an older version of Multiple Image Resizer, and your Internet Browser has cached old installation files. Please delete your Internet Browsers "Temporary Internet Files" and try installing the new version of the software again.

    Note: This is applies to Multiple Image Resizer .NET v2.7.0.0 and higher

  • Q

    I'm trying to un-install Multiple Image Resizer .NET, but there is no Program entry in Programs (Add/Remove Programs) within Control Panel?

  • A

    Sometimes the installation package information can become corrupt. In order to solve the problem we recommend that you try using the Microsoft Support Tool for analysing and fixing programs that can’t be installed or uninstalled – just go to the following URL: http://support.microsoft.com/mats/Program_Install_and_Uninstall and follow the on-screen instructions.

  • Q

    How do I reset the software back to factory default settings?

  • A

    You may occasionally need to reset Multiple Image Resizer .NET back to its factory default settings.

    To reset the software to factory defaults follow these instructions:

    1. Open a "Command Prompt" (Go to the Start Menu → Select Programs → Accessories → Command Prompt)
    2. Type the following into the Command Prompt and then press enter/return: cd "C:\Program Files\Multiple Image Resizer .NET"
    3. To reset the software back to factory defaults type the following and then press enter/return: MirDotNet.exe /reset

    The software will now run and you should get a message saying that the software has been reset to the factory defaults.

    Note: This is supported in Multiple Image Resizer .NET v4.0.0.0 and higher

  • Q

    Does Multiple Image Resizer .NET contain Spyware or Viruses?

  • A

    No - Multiple Image Resizer .NET does not contain any spyware or viruses.

    Multiple Image Resizer .NET v4.0.0.6 was independently tested by Download3k.com on the 13th November 2013 with five of the best antivirus engines available today: Avast, Avira, AVG, Kaspersky, and NOD32 . We have been awarded the Download3k.com CLEAN AWARD!

    Multiple Image Resizer .NET antivirus report at download3k.com

  • Q

    What should I do if I have a question or problem with Multiple Image Resizer .NET that is not covered by this FAQ?

  • A

    Please contact us, we are always ready to assist you with any questions or problems you may have.