Frequently Asked Questions
Q: Is Multiple Image Resizer .NET Free?
Multiple Image Resizer .NET is Free for personal and educational use, if you are a business/commercial user then we do ask that you purchase a license from us please see the Buy Commercial License section of the site.
Q: Which version of Multiple Image Resizer .NET should I use?
You should always use the latest release of the software. This is always available from our download page.
Q: How can I tell what version of Multiple Image Resizer I currently have installed?
The version number can be found in the 'About' box of Multiple Image Resizer .NET. Open the 'About' box by selecting the 'About' menu option from the 'Help' menu.
Q: What operating system do I need to run Multiple Image Resizer .NET?
Multiple Image Resizer .NET v4.0.0.0 (and higher) is fully compatible with the following operating systems (32bit and 64bit):
- Windows XP (Service Pack 3)
- Windows Server 2003 (Service Pack 2)
- Windows Vista (Service Pack 1)
- Windows 7
- Windows Server 2008 (not supported on Server Core Role)
- Windows Server 2008 R2 (not supported on Server Core Role)
- Windows 8
Q: Can I install the software on a Mac?
Sorry but Multiple Image Resizer .NET is for use on Microsoft Windows based PC's only.
Q: I cannot run Multiple Image Resizer .NET it gives me an error - Help!
If you receive the following message when you run Multiple Image Resizer .NET:
The error is caused because Multiple Image Resizer .NET requires that you have the Microsoft .NET Framework v4.0 installed in order for the application to run. Please download and install the Microsoft .NET Framework v4.0 to solve the error. You can obtain the Microsoft .NET Framework from Microsoft's Web Site using the link below, or you can install it through Windows Update.
Click here to get the Microsoft .NET Framework v4.0
Q: I'm trying to install the latest version of Multiple Image Resizer .NET but an older version is being installed (applies to v2.7.0.0 and higher)?
This can occur if you have previously installed an older version of Multiple Image Resizer, and your Internet Browser has cached old installation files. Please delete your Internet Browsers "Temporary Internet Files" and try installing the new version of the software again.
Q: How to reset the software back to factory default settings?
You may occasionally need to reset Multiple Image Resizer .NET back to its factory default settings.
To reset the software to factory defaults follow these instructions:
- Open a "Command Prompt" (Go to the Start Menu -> Select Programs -> Accessories -> Command Prompt)
- Type the following into the Command Prompt and then press enter/return: cd "C:\Program Files\Multiple Image Resizer .NET"
- To reset the software back to factory defaults type the following and then press enter/return: MirDotNet.exe /reset
The software will now run and you should get a message saying that the software has been reset to the factory defaults.
Note: This is supported in Multiple Image Resizer .NET v4.0.0.0 and higher
Q: Does Multiple Image Resizer .NET contain Spyware or Viruses?
No - Multiple Image Resizer .NET does not contain any spyware or viruses.
Multiple Image Resizer .NET v4.0.0.4 was tested on the 21st September 2012 with four of the best antivirus engines available today: Avira, Kaspersky, NOD32 and Bitdefender by Download3k.com. We have been awarded the Download3k.com CLEAN AWARD!
Q: What should I do if I have a question or problem with Multiple Image Resizer .NET that is not covered by this FAQ?
Please contact us directly via our Contact Page.