Frequently Asked Questions
Q: Is Multiple Image Resizer .NET Free?
Multiple Image Resizer .NET is Free for personal and educational use, if you are a business/commercial user then we do ask that you purchase a license from us please see the Buy Commercial License section of the site.
Q: Which version of Multiple Image Resizer .NET should I use?
You should always use the latest release, this is always available from our downloads page.
Q: How can I tell what version of Multiple Image Resizer I currently have installed?
The version number can be found in the 'About' box of Multiple Image Resizer .NET. To open the 'About' box by selecting 'About' from the 'Help' menu.
Q: I cannot run Multiple Image Resizer .NET it gives me an error - Help!
Solutions to errors encountered when you try and open Multiple Image Resizer .NET:
Error Message:
MirDotNet.exe - Application Error
The application failed to initialise properly(0xc0000135)click on OK to terminate the application
OR
To run this application you must first install one of the following versions of the .NET framework: v2.0.50727
Solution:
The errors are caused because Multiple Image Resizer .NET requires that you have the Microsoft .NET Framework installed in order for the application to run. Please download and install the Microsoft .NET Framework v2.0 or v3.0 to solve the error. You can obtain the Microsoft .NET Framework from Microsofts Web Site using the links below, or you can install it through Windows Update.
Click here to get the Microsoft .NET Framework v2.0
Click here to get the Microsoft .NET Framework v3.0
Q: What operating system do I need to run Multiple Image Resizer .NET?
Multiple Image Resizer .NET v2.7.0.0 (and higher) is fully compatible with the following operating systems:
- Windows 2000 (Service Pack 3)
- Windows XP (Service Pack 2) (32bit or 64bit Edition)
- Windows Vista (32bit or 64bit Edition)
- Windows 7 (32bit or 64bit Edition)
- Windows Server 2003 (Service Pack 1)
- Windows Server 2008
Q: Can I install the software on a Mac?
Sorry but Multiple Image Resizer .NET is for use on Microsoft Windows based PC's only.
Q: I'm trying to install the latest version of Multiple Image Resizer .NET but an older version is being installed (applies to v2.7.0.0 and higher)?
This can occur if you have previously installed an older version of Multiple Image Resizer, and your Internet Browser has cached old installation files. Please delete your Internet Browsers "Temporary Internet Files" and try installing the new version of the software again.
Q: How to reset the software back to factory default?
You may occasionally need to reset Multiple Image Resizer .NET back to it's factory default settings.
To reset the software to factory defaults follow these instructions:
- Open a "Command Prompt" (Go to the Start Menu -> Select Programs -> Accessories -> Command Prompt)
- Type the following into the Command Prompt and then press enter/return: cd "C:\Program Files\Multiple Image Resizer .NET"
- To reset the software back to factory defaults type the following and then press enter/return: MirDotNet.exe /clearconfig
The software will now run and you should get a message saying that configuration files in isolated storage have been cleared, this means that the software has been reset to factory defaults.
Note: This is supported in Multiple Image Resizer .NET v2.0.6.0 and higher
Q: Does Multiple Image Resizer .NET contain Spyware?
No - Multiple Image Resizer .NET does not contain any spyware or viruses. We have installed and tested the software for spyware and viruses using the following programs ensuring that all spyware / virus definition files were up to date (4th December 2009):
- AVG Antivirus (v8.5.426)
- Bit Defender Antivirus 2010 (v7.29291)
- F-Prot Antivirus (v6.0.9.3)
- F-Secure Antivirus 2010
- Kaspersky Anti-Virus 2010
- Lavasoft Ad-Aware (v8.1.2)
- Norton 360 Version 3.0
- Sophos Antivirus (v7.6.14)
- Spyware Doctor with Antivirus 2010
All of the anti-virus / spyware programs above show that our software is clean and uninfected. Please note we only state this about the v2.7.0.0 installation package that is available for download from our site, if in doubt always download the software for our site rather than a third party!
Q: What should I do if I have a question or problem with Multiple Image Resizer .NET that is not covered by this FAQ?
Please contact us directly via our Contact Page.